Should I create a separate request for each file or can I upload multiple files at once?

Should I create a separate request for each file or can I upload multiple files at once?

Administration

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Research Projects

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Transcription

Can I send a personalized template?Can I send a personalized template?Do you have any examples of transcriptions in Spanish?Do you have any examples of transcriptions in Spanish?Do you transcribe and/or translate in other languages?Do you transcribe and/or translate in other languages?Accepted File Formats for TranscriptionAccepted File Formats for TranscriptionWhat is speaker tracking?What is speaker tracking?What are timestamps?What are timestamps?What is the difference between non-verbatim and strict verbatim?What is the difference between non-verbatim and strict verbatim?What is your standard turnaround time?What is your standard turnaround time?What is your rush turnaround time?What is your rush turnaround time?What is de-identification?What is de-identification?

Translation

How much do you charge for a translation service?How much do you charge for a translation service?How do you guarantee translation accuracy?How do you guarantee translation accuracy?What languages do you translate?What languages do you translate?If I need a certificate, can you provide one?If I need a certificate, can you provide one?How to request a translation?How to request a translation?How to download a translation?How to download a translation?

Platform Navigation

How do I set up an account?How do I set up an account?I forgot my password, can you help?I forgot my password, can you help?Should I create a separate request for each file or can I upload multiple files at once?Should I create a separate request for each file or can I upload multiple files at once?How to request a Transcript - Step-by-Step GuideHow to request a Transcript - Step-by-Step GuideHow to download a ticket - Step-by-Step GuideHow to download a ticket - Step-by-Step Guide

Security and Confidentiality

Is Landmark secure?Is Landmark secure?Can you sign a Confidentiality Agreement?Can you sign a Confidentiality Agreement?How can I delete my files from your platform?How can I delete my files from your platform?I need a Non-Disclosure Agreement, do you have one?I need a Non-Disclosure Agreement, do you have one?

Pricing and Payment

I need a custom quote for my research projectI need a custom quote for my research projectDo you have volume discounts?Do you have volume discounts?Where do I pay my invoice?Where do I pay my invoice?Selecting a Payment MethodSelecting a Payment MethodRequesting an InvoiceRequesting an InvoiceHow to Pay OnlineHow to Pay Online

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Every audio file included in a single ticket will be transcribed into one consolidated document.

Should you require individual transcriptions for each audio file, please create a separate ticket for each file

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All the files in the same ticket will be transcribed in the same document. If you need separate transcriptions per audio file, you can create one ticket per file.