Administration
How to update your profile information?How to Manage Your Billing Details?Research Projects
What are Research Projects?How to add a new participant?How to edit a participant?Transcription
Can I send a personalized template?Do you have any examples of transcriptions in Spanish?Do you transcribe and/or translate in other languages?Accepted File Formats for TranscriptionWhat is speaker tracking?What are timestamps?What is the difference between non-verbatim and strict verbatim?What is your standard turnaround time?What is your rush turnaround time?What is de-identification?Translation
How much do you charge for a translation service?How do you guarantee translation accuracy?What languages do you translate?If I need a certificate, can you provide one?How to request a translation?How to download a translation?Platform Navigation
How do I set up an account?I forgot my password, can you help?Should I create a separate request for each file or can I upload multiple files at once?How to request a Transcript - Step-by-Step GuideHow to download a ticket - Step-by-Step GuideSecurity and Confidentiality
Is Landmark secure?Can you sign a Confidentiality Agreement?How can I delete my files from your platform?I need a Non-Disclosure Agreement, do you have one?Pricing and Payment
I need a custom quote for my research projectDo you have volume discounts?Where do I pay my invoice?Selecting a Payment MethodRequesting an InvoiceHow to Pay OnlineHelpful Articles
Importing Documents in Nvivo10 in 3 minutesUsing AtlasTI for qualitative data analysisQuick Guide to Data De-IdentificationHow to edit a participant?
Maintain up-to-date records by uploading consent forms and documents, tracking each participant's research stage, noting interview dates, and correctly associating transcripts with participants. This comprehensive approach ensures that your research is organized, compliant, and efficient, facilitating smoother progress and enhancing the integrity of your findings.”
1. Choose the project you wish to review your participants' records.
Choose an existing project to add participants, or start a new project
2. Participant Management: Filter by Stage or View All
Filter your participants by stage, or select 'All' to view everyone associated with the chosen study.
3. Update the information
Click the 'Edit' button to modify participant information.
4. Secure Consent Form Management for IRB Compliance
Participant Status: Choose the appropriate status for your participant: Identified, Qualified, Data Collection Pending, Data Collection Completed, No Answer. Tracking everyone's progress helps you achieve your research goals more efficiently
Consent Form Signed: Monitor the date when each consent form was signed. Detailed records ensure compliance with project regulations.
Scheduled Interview Date/Time: Track the scheduled date for each interview
Interview Completed Date: Record the date when the interview was concluded
To delete a participant, simply select the toggle button located on the lower left side.
Note: To link a participant record to the transcript file, please choose the corresponding option during the upload process.