How to request a Transcript - Step-by-Step Guide

How to request a Transcript - Step-by-Step Guide

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Transcription

Can I send a personalized template?Can I send a personalized template?Do you have any examples of transcriptions in Spanish?Do you have any examples of transcriptions in Spanish?Do you transcribe and/or translate in other languages?Do you transcribe and/or translate in other languages?Accepted File Formats for TranscriptionAccepted File Formats for TranscriptionWhat is speaker tracking?What is speaker tracking?What are timestamps?What are timestamps?What is the difference between non-verbatim and strict verbatim?What is the difference between non-verbatim and strict verbatim?What is your standard turnaround time?What is your standard turnaround time?What is your rush turnaround time?What is your rush turnaround time?What is de-identification?What is de-identification?

Translation

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Platform Navigation

How do I set up an account?How do I set up an account?I forgot my password, can you help?I forgot my password, can you help?Should I create a separate request for each file or can I upload multiple files at once?Should I create a separate request for each file or can I upload multiple files at once?How to request a Transcript - Step-by-Step GuideHow to request a Transcript - Step-by-Step GuideHow to download a ticket - Step-by-Step GuideHow to download a ticket - Step-by-Step Guide

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Step 2: Transcript Dynamics

From creating a ticket to getting your transcripts.

This step-by-step guide will guide you through the process of uploading your audio files for transcription.

1. Create a free account

Click here to Create a Free Account, just as shown below.

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2. Activate your Account and Upload your files

We will email you your account information so you can start uploading your files immediately.

3. Create a new Ticket

In the left side menu, locate the 'Transcripts' option. Simply click on the '+' sign to begin creating your ticket

4. Set up ticket specifications

You will then be taken to a window where you will be asked to provide the specific details for your audio file.

Step 1: Transcript information

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  1. Transcript Name

    2. The title desired for your Transcription.

  2. Number of participants

    3. Add the number of participants.

  3. Source Language
  4. Target Language
  1. Turnaround Time

    2. In the 'Turnaround Time' section, you can select either standard or rush service to meet your specific transcription timeline needs.

  2. Triggering Content

    3. Informs our transcriptionists in advance, allowing them to be mentally prepared for the material they will transcribe.

  3. Add to Folder

    4. A folder will help you organise your data.

Step 2: Transcript Dynamics

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  1. File Format

    2. doc, docx, xslx, PDF, txt, RFT, SRT

  2. Timestamps
  3. Strict Verbatim or Non-verbatim Transcription
  4. Number lines / Non-venacular Data Capture
  1. Track Speakers

    2. Select this option if you need a different label per participant.

  2. Speaker Labels
  3. De-Identification
  4. Additional notes

Step 3: Upload your Media File

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  1. Select the option “Upload your files” and start uploading your recordings
*Please remember to press ‘’Start Upload’’ for your files to start uploading
*Please remember to press ‘’Start Upload’’ for your files to start uploading
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  1. If you do not wish your whole Audio to be transcribed, please select the checkbox " No, partial-length” want my whole audio file transcribed" and set up the right time.

Step 4: Confirm your order

  1. Review all your information and click on ‘’Finish’’ to submit your order

5. Create a new Ticket or wait for your Ticket to be processed

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  1. You can keep creating tickets with the same setup, create new ones from scratch, or simply wait for your tickets to be processed.
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